Helping Australias leading travel agent take off around the UK
Flight Centre UK
- Design Strategy
- Communication Planning
- Interior Design
- Graphic Design
- Architectural Services
- Project Management & Procurement
Flight Centre is an international travel agent that has expanded across the globe from its native Australia.
Stamp were asked to work alongside the senior management team to develop the proposition and customer experience to grow their retail business in the UK.
The store was heavily influenced by customer missions around destination and travel type.
Centred around a discover zone that put service at the heart of the offer.
We did away with the traditional model of travel agency with staff hiding behind desks, and developed a totally scalable format ready for nationwide roll out.