Helping Australia’s leading travel agent take off around the UK

Flight Centre

Services

  • Design Strategy

  • Communication Planning

  • Interior Design

  • Graphic Design

  • Architectural Services

  • Project Management & Procurement

Opportunity

Flight Centre is an international travel agent that has expanded across the globe from its native Australia.

Stamp were asked to work alongside the senior management team to develop the proposition and customer experience to grow their retail business in the UK.

Approach

The store was heavily influenced by customer missions around destination and travel type. Centred around a discover zone that put service at the heart of the offer.

Solution

We did away with the traditional model of travel agency with staff hiding behind desks, and developed a totally scalable format ready for nationwide roll out.

Book a teams
meeting

Give us a
call now

Visit the
studio